The IRFU’s Accessibility Scheme provides supporters with a disability, or other access requirements, the opportunity to avail of tickets in dedicated accessible seating areas in Aviva Stadium on match days. The IRFU want as many supporters as possible to have access to their events and in order to meet a growing demand, it is necessary to put a policy in place so that customers have fair and equitable access to tickets.
You can register your interest for Accessible tickets for games by emailing: Tickets@irishrugby.ie
Due to the level of demand for tickets, the IRFU operate a balloting system for all rugby fixtures at Aviva Stadium. By submitting an application, it does not guarantee you tickets.
While the IRFU understands that supporters like to sit together, in the case of accessible areas, these areas need to be available to as many as possible, thus making it necessary to restrict these areas to those only with accessibility needs and their Personal Assistant (PA). Other supporters wishing to accompany wheelchair/accessible users and their (PA) should access tickets through the normal distribution channels. If the support of an additional PA is medically required, please let us know within the application and we will review accordingly.
Tickets are categorised and the following should be noted:
- Supporters who need an assistance dog in attendance should highlight this in the application
- Wheelchair Accessible space – A space for the supporter in wheelchair including a (PA) to accompany
- Accessible Seating – A seat in an accessible area for ambulant supporters including a (PA) to accompany
- Seat close to pitch – Seating for supporters with visual impairment including a (PA) to accompany
Please note that a (PA) will not be able to make use of their ticket unless you are in attendance.
In order to ensure an equitable system, proof of disability should accompany an application for tickets in accessible areas to ensure the area is reserved for those who need additional support to access the game(s). IRFU request a copy supporting documentation be provided with the application. Documentation will only need to be provided once as we will update our system for any future applications. Examples of accepted documentation include the below:
- Disability Allowance (DA)
- Domiciliary Care Allowance (DCA)
- Invalidity Pension
- Blind Welfare Allowance
- Constant Attendance Allowance
- Blind Pension
- A personal letter on headed paper outlining access requirement from your hospital specialist
- A personal letter on headed paper outlining access requirements from your GP
- Middle or Higher rate Disability Living Allowance (DLA)
- Personal Independence Payment (PIP)
- Attendance Allowance (AA)
- Severe Disablement Allowance (SDA)
- Certificate of visual impairment (CVI)
- War Disablement Pension
- The Access Card (details available from www.accesscard.org.uk)
- EHCP
Once the ballot is complete and tickets have been secured, an email will be sent in relation to payment, including a closing date by which payment will need to be completed. In the case of non-payment by the date indicated, the ticket will be allocated to someone else within the ballot system.
You can request parking on the application form if required. Please note parking passes on match days are subject to availability and not guaranteed. Please provide a copy of a valid Blue Badge / Permit when requesting a parking pass.
If you have a temporary injury or mobility issue and only require accessible seating for a game, you will need to apply no later than seven days before each game you are due to attend so that, subject to availability, we can assist in relocating you to somewhere suitable. (Please note that you will be required to pay the price difference if you are relocated to a higher category seat)
We appreciate your cooperation with this policy. We hope to accommodate as many people as necessary, but in the event that we cannot provide tickets to all we wish to ensure that accessible tickets are allocated in a fair manner. If you have any questions, please email tickets@irishrugby.ie
Many thanks for your continued support, we look forward to welcoming you soon to the home of Irish Rugby.